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Sontec Repair Policy
Sontec surgical instruments are guaranteed to be free of defects in materials and workmanship. Any Sontec instrument that is defective will be repaired or replaced at our discretion. Instruments not properly cared for, used for unintended purposes, or beyond their designed capacity will not be covered under this guarantee. Our liability under this guarantee is limited to the repair or replacement of the defective merchandise.

Sontec has its own repair department where all fine, mechanically functional instruments can be returned to like-new condition.

Sontec performs a variety of repairs, such as replacing worn TC jaws or sharpening scissors. In addition, we complete a comprehensive evaluation of your instruments to determine if further service is required.

For repair service, please send the following directly to the address below:

* Your instruments, appropriately sterilized,
securely wrapped, and placed in a sturdy box.

* A copy of your purchase and/or repair order,
or a note explaining the problem.

* Please send more then one instrument for repair to avoid $100.00 minimum.

Sontec Instruments, Inc.
7248 South Tucson Way
Centennial, CO 80112 USA

Toll free (800) 821-7496
Local (303) 790-9411
Fax (303) 792-2606

E-mail:
receiving@sontecinstruments.com